For Members with our Platinum or Classic VISA®:
We hope you enjoy saving money with your low cost, fixed rate VISA from Neighbors Federal Credit Union. If you have additional questions or concerns after viewing this area of our web site, please Contact Us.

Making Payments:

You may use our Online Banking or Audio Response services to transfer payments from your Neighbors Checking Account. Also, you may mail payments to: Neighbors FCU, P.O. Box 2831, Baton Rouge, LA 70821.

Credit Card Customer Service: Call to report lost or stolen cards, request convenience checks, make account inquiries, and more. 1-866-422-8445

• Must have credit card number  
• 24 hour audio response service
• Hours 7:00 a.m. to 9:00 p.m.
• You will be given an alternate number after business hours to report lost or stolen cards

Card Activation: 1-866-422-8445 Must have credit card number

• View statements and credit card online activity
• Enrollment assistance
• You may contact us at 1-866-422-8445 24 hours a day, seven days a week to activate your card or report your card lost or stolen
• If you forget your password on the onlineaccessplus website, you can click the “Forgot Your Password” link to have it reset
• If you forget your user name you can contact 1-866-422-8445 to have it retrieved

Contact us or visit one of our locations if you have any questions concerning this information.