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Full Time Teller
This position is: Full Time
Salary: $12.00 per hour
Position Location: Various
Summary
Neighbors FCU seeks Full time Tellers to begin on 09/08/2014.
Full time benefit package includes: health, dental, vision, long term disability and life insurance; a generous vacation, sick and holiday schedule; 401(k) and pension plan; and a 38 hour work week.
Must be available for work every day, Monday - Friday, 8:30 AM-6:00 PM and Saturday 9:00 AM -NOON. Must be willing and able to work at any one of our branches. HS Diploma or equivalent required; college degree or some college coursework completed preferred. At least 1 year of cash handling experience required; at least 3 years prior experience in a financial institution preferred.

Salary: $12.00 per hour
FLSA Status: Non-Exempt

POSITION SUMMARY
Under general supervision and in accordance with established policies and procedures, provides a variety of service functions directly to the members in person or by mail. Process deposits, transfers, withdrawals, loan payments, Visa cash advances, gift cards, money orders, certified and travelers checks. Responsible for balancing each day's transactions and verifying cash totals. Maintain a working knowledge of credit union products and services. Support a sales and service culture.
ESSENTIAL FUNCTIONS
1. Represent the credit union to members in a courteous, professional manner.
2. Provide prompt, efficient and accurate service in processing transactions.
3. Maintain knowledge of all credit union services to support cross-selling to all
members.
4. Receive members in person or by phone, determine nature of business, handle request(s), or
refer to appropriate department.
5. Provide routine information in person or by phone, concerning credit union services or policy.
6. Process member transactions accurately.
7. Process Visa cash advances.
8. Prepare and disburse money orders, gift cards, travelers checks, and official checks.
9. Follow procedure for allowing members into their safety deposit boxes.
10. Perform other duties and responsibilities as required or assigned.
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to read and write.
- Ability to count and deal with numbers and details effectively.
- Ability to effectively and efficiently communicate orally, in writing, and by phone.
- Ability to effectively deal with members (friendliness, tact and diplomacy).
- Ability to work effectively with people.
- Exceptional interpersonal and communication skills.
- Ability to adapt well to a fast- paced and changing environment.
- Ability to work well with a team or alone.
- Excellent customer service skills.
- Strong sales and service attitude.
- Ability to learn, apply and communicate knowledge of teller department policies and procedures.
- Ability to learn, apply knowledge and communicate credit union products and services.
- Ability to input and retrieve data from computer.
- Ability to discern currency and coin.
- Ability to use a calculator and cash dispenser.
- Ability to use and learn office machines (i.e., copier, fax, terminals).
MINIMUM QUALIFICATIONS
High School diploma or equivalent required; college degree or some college coursework completed preferred. At least one year of cash handling experience required; at least three years prior experience in a financial institution preferred.
 
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