<< Return

Part Time Member Service Assistant
This position is: Part Time
Position Location: Central Branch
Responsible for greeting lobby guests, documenting their arrival time and purpose for their visit, and arrange timely placement with the appropriate credit union representative. Support a sales and service culture.
1. Represent the credit union to members in a courteous, professional manner. Provide prompt, efficient and accurate service in processing transactions.
2. Greet and receive members and guests, determine nature of business, handle request or refer to appropriate department/s.
3. Assist members with basic member requests/transactions.
4. Prepare necessary documents to assist member services staff with new account opening. Complete Verafin and Equifax-EPort forms.
5. Handle instant issue debit card requests.
6. Answer incoming calls.
7. Keep lobby area clean and organized.
8. Assist with other duties assigned by supervisor.
- Ability to read and write.
- Ability to effectively and efficiently communicate orally, in writing, and by phone.
- Ability to effectively deal with members (friendliness, tact and diplomacy).
- Ability to work effectively with people.
- Ability to learn, apply knowledge and communicate credit union products and services.
- Ability to use and learn office machines (i.e., copier, fax, terminals).
- Ability to navigate through Microsoft Office products.
High School diploma or equivalent. One to two years’ experience as an Administrative Assistant and/or Customer Service preferred. Must be proficient in Microsoft Office products.

$11.53/ Hour
FLSA Status: Non-Exempt
Reports to: AVP Branch Manager
Hours: 11:00 AM - 4:00 PM Monday-Friday
Qualified candidates may apply by clicking the link below:


© Copyright 2014, Neighbors FCU. All rights reserved.

Website Designed by Bizzuka Web Design Baton Rouge