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Neighbors wins CUNA Excellence Award - Wednesday, October 16, 2013

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Baton Rouge, LA –Neighbors Federal Credit Union in Baton Rouge was recently honored with an Excellence Award, which recognizes innovative solutions optimizing credit union performance.

The award was presented by the Credit Union National Association (CUNA) Operations, Sales & Service Council, a national network comprised of more than 800 credit union operations, sales & service professionals across the United States. Awards are given in each of four categories, including Sales & Service Management, Branch Design, Contact Center/E-Support, and Miscellaneous.

Neighbors Federal Credit Union won the Sales and Service Management category for its entry, entitled "WANTED: Dead or Alive”.  During the contest, branch employees were sworn in as Neighbors Marshalls and their job was to capture two outlaws named "Hank High-Rate Loans” and "Moe-Fees Checking”.   A western themed chuck wagon style dinner at the LSU Farr Park and Horse Stables kicked off the event then employees earned their Neighbors "Marshal Badges”.  The six-week competition wrapped up with gift cards for the "Head Marshals” with the most points and the winning branch won a western lunch served up by their regional managers and senior management team.

"The OpSS Council Excellence Award recognizes and honors credit unions for their leadership and vision in Operations, Sales and Service  in the credit union industry," said Steve Stryker, Chair of the Awards Committee for the CUNA OpSS Council.  "We were overwhelmed by the amazing stories all of the entrants shared with us and they should be proud of what they have achieved.  Whether it is remaking a branch for the 21st Century or collaborating with other credit unions to save members money, their creativity and originality can inspire us all.”

Award winners were recognized at the CUNA OpSS Council’s 16th annual conference held September 22-25 in Hollywood, Calif. For more information on the Excellence Awards or to view the entire list of winners, please visit http://www.cunaopsscouncil.org/awards/excellenceawards.html.

 

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