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Privacy Notice

  
NEIGHBORS FEDERAL CREDIT UNION
PRIVACY NOTICE

Neighbors Federal Credit Union is committed to meeting all your financial needs.  We are sometimes required to share information about you with others in order to complete your transactions or to provide certain financial opportunities.  To protect your privacy, we limit the use of information we provide and only share information with companies that agree to maintain your privacy. These companies are also prohibited from sharing with other third parties the information we give them.

Your financial privacy and confidence are very important to every employee of Neighbors Federal Credit Union.  As required by law, this notice explains how we collect, use and safeguard your personal financial information. Although not required by law to do so, we also give you an opportunity to let us know if you do not want information about you shared with certain third parties.

Information That We Collect and Disclose to Others

We collect nonpublic, personal information about you from the following sources:

  • Information we receive from you on applications or other forms;

  • Information about your transactions with us, our affiliates, or others; and

  • Information we receive from a consumer reporting agency.

We may disclose all of the information that we collect, as described above.

Parties to Whom We Disclose the Information

We may disclose nonpublic, personal information about you to the following types of third parties:

  • Financial services providers such as those that provide mortgage, securities, credit card and insurance services;

  • Non-financial companies, such as retailers, direct marketers, airlines, and publishers;

  • Others, such as non-profit organizations.

We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.  We may also disclose information about you under other circumstances, as permitted or required by law.

If you decide to terminate your membership with Neighbors Federal Credit Union or become an inactive member, we will not share information we have collected about you, except as may be permitted or required by law.

How We Protect Your Information

We restrict access to information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your information.

How to Opt Out of Certain Disclosures of Information About You

If you prefer that we not disclose nonpublic, personal information about you to certain parties that are not affiliated with Neighbors Federal Credit Union, you may “opt out” of these disclosures.  That is, you may direct us not to make those disclosures.  This “opt out” will not apply to certain necessary disclosures that are permitted by law (such as transaction processing), but will apply to non-essential disclosures to other companies with which we have joint marketing agreements (such as insurance and investment companies). If you wish to opt out of these non-essential disclosures, you may select one of the following methods to exercise this right:

  • Complete the "opt out" online form.

  • Call us at (225)819-2178 or Toll Free at (866) 819-2178;

  • Mail letter stating you would like to opt out including name and account number to;
    Neighbors FCU
    P.O. Box 2831
    Baton Rouge, LA 70821

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National Credit Union Administration We do business in accordance with the Federal Fair Housing Law and Equal Credit Opportunity Act.