Making Payments

You may use our Online Banking or Audio Response services to transfer payments from your Neighbors Checking Account. It’s free, easy, and you can make payments any time you like. If you haven’t yet discovered the convenience of these free services, take a moment right now to sign up for Online Banking or call (225) 819-2178 to speak with a representative to activate your Audio Response PIN. Also, you may mail payments to: Neighbors FCU, P.O. Box 2831, Baton Rouge, LA 70821.

Credit Card Customer Service

Call to report lost or stolen cards, request convenience checks, make account inquiries, and more.

1-800-808-7230

•  Must have credit card number  

• 24 hour audio response service

• Hours 7:00 a.m. to 9:00 p.m.

• You will be given an alternate number after business hours to report lost or stolen cards

Card Activation

1-800-456-6870

• Must have credit card number

EzCard Customer Service

1-866-604-0380

• View statements and credit card online activity

• Enrollment assistance

• If you forget your user name, you must re-enroll

• If you know your user name, Ezcard customer service will issue a temporary pass code over the phone after you answer personal verification questions.

Contact us or visit one of our locations if you have any questions concerning this information.