Central Lobby Closing For Upgrades October 12 | Neighbors Federal Credit Union

Central Lobby Closing For Upgrades October 12


Our Central Lobby Is Getting a Facelift!

Lobby Rennovations

Neighbors is committed to providing the very best for our members. So we are upgrading our branch lobby to improve your service. We think you’re going to enjoy it.

The lobby is getting entirely redone. The new lobby will feature an open, welcoming layout, with tons of technology to make your banking experience easier. And of course, you’re going to get the same great service you can always expect from Neighbors.

The new lobby will also feature the Live Teller system. This system has reduced wait times and sped up services at many of our other locations. The service features an actual Neighbors teller in Baton Rouge on the screen. So, the personal service you have come to love at Neighbors will be the same.

ITM - Live Teller System

This system is designed to take out the tedious aspects of banking, which allows our teller to focus exclusively on you and your needs. So, no more clunky tubes and deposit slips to fill out. Just scan your ID, and you are good to go.

This opens up plenty of fun moments like this!

It also provides additional safety for our members and staff and helps us reopen our branches more quickly after weather-related closures.

We understand this will be an inconvenience, so we will have a mobile lobby on site for you to use.

    • Services we will provide from this mobile lobby include:
      • Opening accounts
      • Problem resolution
      • Disputes
      • Loan applications
      • Safe deposit box access

This upgrade will require some time to install, so the Central branch lobby will be closed October 12 and will reopen soon. This process should take around 10-12 weeks.

We hope you enjoy the update! Once you have given it a try, let us know what you think here.