Coronavirus/COVID-19 response

Neighbors Federal Credit Union is monitoring developments related to the Novel Coronavirus (COVID-19). The credit union will adhere to any recommendations made by the CDC or regulating agencies and continue to implement industry best practices. Neighbors FCU has business continuity policies in place in the event new information becomes available. The safety of our members and staff is always our utmost concern.

We will continue to monitor the situation and act in a manner that prioritizes you, our members and our employees. As a reminder, you can access all your Neighbors FCU accounts remotely:

• Make deposits, transfers, and pay bills with online and mobile banking
• Access your account through the Contact Center at 225-819-2178 or toll-free at 866-819-2178
• ATMs, debit cards and credit cards for payments

Finally, we’ve also noticed that nationwide there has been an increase in fraud related to the COVID-19 virus. Please remember, if we contact you, we will never ask for your Online Banking password, debit pin or card number. If you feel a call is suspicious, hang up and contact us directly.