Card numbers can change for many reasons such as card expirations, lost or stolen cards, upgrades or conversions. We can help you stay in front of these changes by preventing interruption of services due to non-payment.
Our Visa Account Updater (VAU) service protects your relationship with other merchants by quickly and easily updating your payment account information.
This service only applies to recurring transactions set up with a merchant. For the update to occur, the merchant must participate in receiving updates within the Visa account updater program.
To opt out of this service, please visit a branch location or call our Member Contact Center at 225-819-2178 (Toll Free 866-819-2178), Monday – Friday, 8:30 am – 5:30 pm.