Visa Account Updater | Neighbors Federal Credit Union
It has been brought to our attention that several members have received phone calls and text messages appearing to be from Neighbors Federal Credit Union. In these communications, they are asking for sensitive information such as debit card numbers, PIN numbers, online banking information, etc. Neighbors WILL NEVER ask you for this information. These calls and texts are part of a phishing attempt targeting financial institutions. Your information has not been compromised and we have not suffered a security breach of any kind. Please contact us at 225-819-2178 if you have any questions or concerns.

Visa Account Updater

Card numbers can change for many reasons such as card expirations, lost or stolen cards, upgrades or conversions. We can help you stay in front of these changes by preventing interruption of services due to non-payment.

Our Visa Account Updater (VAU) service protects your relationship with other merchants by quickly and easily updating your payment account information.

This service only applies to recurring transactions set up with a merchant. For the update to occur, the merchant must participate in receiving updates within the Visa account updater program.

To opt out of this service, please visit a branch location or call our Member Contact Center at 225-819-2178 (Toll Free 866-819-2178), Monday – Friday, 8:30 am – 5:30 pm.