Welcome to the Neighborhood | Neighbors Federal Credit Union

Welcome to the Neighborhood

Why you’ll love working at Neighbors

We love working for our community-focused and family oriented organization and think you will too. We have an innovative and collaborative working environment where team members have the potential for growth combined with the stability of an established organization.

2019 best credit unions to work for

Each day, we strive to Build Relationships That Matter.
Here’s how we put our mission into action:

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We serve over 75,000 members with warm welcomes, friendly smiles, and personal service.
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We volunteer over 1,000 hours in a single day adding up to tons of hours each year.
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We keep our roots of Baton Rouge Teachers FCU and give back to our local schools.
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We provide numerous classes teaching our community about financial literacy.

Our Culture

At Neighbors, we make it a point to create opportunities for employees to get together regularly and enjoy each other’s company without thinking about work. Our employees have enjoyed these events:

  • Family Day in the Park

  • Mardi Gras Ball

  • Chili Cook-offs

  • Tailgate Parties

  • “Celebrating You” Recognition

  • Seasonal Celebrations

Our Employees

Neighbors employees are exceptionally distinct. We believe that diversity of culture, experience, and background allows us to better serve our members and support each other and our mission.

33 have owned an 8 track
have owned an 8 track
have wrestled an alligator
have wrestled an alligator
42 have seen a ghost
have seen a ghost
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have tattoos
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give blood
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have a college degree
have pets icon
have pets
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have traveled abroad
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can play an instrument

Our Benefits

Neighbors offers comprehensive benefits to all full-time employees and their eligible dependents. Benefits begin on your first day of full-time employment.

Some of the benefits include:
Medical, dental, and vision care for employees and dependents
401(k) and Defined Benefits Plan
Generous vacation, sick, and holiday paid time off

See all benefits

Open Opportunities

Mortgage Loan Officer

Responsible for increasing the Credit Union’s mortgage loan volume by developing strategic business partners, attracting mortgage members, and submitting complete loan files while upholding our standards and ethics. Responsible for mortgage loan production. Must be able to work in a fast-paced, team environment.

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Member Advocate

Responsible for providing superior financial services to all current and potential credit union members. Responsible for strengthening existing member relationships as well as gaining new growth for the credit union. Responsible for activities pertaining to sales and service to include but not limited to new accounts, lending, member inquiries, and problem resolution. Maintain a working knowledge of all credit union products, services, and operations. Support a sales and service culture.

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Contact Center Representative

Responsible for providing superior, professional, and accurate assistance to members and potential members primarily by phone. Provide general account information and respond to members’ issues regarding products and services. Offer solutions and suggestions that will best suit member needs. Handle member complaints and helps solve member issues. Maintain working knowledge of credit union products and services. Support and heavily promote sales and service culture.

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Virtual Teller

Responsible for delivering superior and efficient service to members of the credit union who interact with the credit union through our branch locations. Serve as the face of the credit union and as such; must have a general understanding of credit union processes, products and services. While the primary role of this individual is to process transactions, this person is responsible for educating members about all available service channels available. Responsible for referring members to other branch employee(s) or departments in the credit union. Must support sales and service culture.

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Loan Processor, PT

Responsible for working directly with mortgage originators and, when needed, junior mortgage originator in processing mortgage files and preparing for closing. Assist the mortgage department in daily activities. Support a sales and service culture.

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Mortgage Loan Post-Closer, PT

Responsible for reviewing, stacking, and processing all scanning requirements/needs on mortgage files that have closed and pre-closing uploads. Responsible for funding of mortgage loans that have closed. Responsible for filing mortgage loans in vault. Responsible for monitoring reports associated with post-closing and payments. Assist in processing of request submitted by other departments concerning closed mortgage loans.

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