Welcome to the Neighborhood
Why you’ll love working at Neighbors
We love working for our community-focused and family oriented organization and think you will too. We have an innovative and collaborative working environment where team members have the potential for growth combined with the stability of an established organization.
Each day, we strive to Build Relationships That Matter.
Here’s how we put our mission into action:
Our Culture
At Neighbors, we make it a point to create opportunities for employees to get together regularly and enjoy each other’s company without thinking about work. Our employees have enjoyed these events:
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Family Day in the Park
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Mardi Gras Ball
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Chili Cook-offs
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Tailgate Parties
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“Celebrating You” Recognition
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Seasonal Celebrations
Our Employees
Neighbors employees are exceptionally distinct. We believe that diversity of culture, experience, and background allows us to better serve our members and support each other and our mission.
have tattoos
give blood
have a college degree
have pets
have traveled abroad
can play an instrument
Our Benefits
Neighbors offers comprehensive benefits to all full-time employees and their eligible dependents. Benefits begin on your first day of full-time employment.
Some of the benefits include:
Medical, dental, and vision care for employees and dependents
401(k) and Defined Benefits Plan
Generous vacation, sick, and holiday paid time off
Open Opportunities
As a part of the Marketing team at Neighbors Federal Credit Union, the Community Outreach Coordinator provides strategic direction for the organization’s community service initiatives. This position is responsible for the planning and execution of all events associated with Neighbors Federal Credit Union. Responsible for the administration, development and execution of fundraising campaigns for the Neighbors Capital Area Foundation and the Neighbors Way Scholarship Program. This position will help identify ways to make a positive impact in the community and provide support for all credit union marketing initiatives.
Responsible for delivering superior and efficient service to members of the credit union who interact with the credit union through our branch locations. Serve as the face of the credit union and as such; must have a general understanding of credit union processes, products, and services. While the primary role of this individual is to process transactions, this person is responsible for educating members about all available service channels available. Responsible for referring members to other branch employee(s) or departments in the credit union. Must support sales and service culture.
Responsible for providing superior, professional and accurate assistance to members and potential members primarily by phone. Provide general account information and respond to members’ issues regarding products and services. Offer solutions and suggestions that will best suit member needs. Handle member complaints and helps solve member issues. Maintain working knowledge of credit union products and services. Support and heavily promote a sales and service culture.
Responsible for contributing to effective collection efforts for the organization. Pursue direct telephone contact with delinquent members. Must possess strong communication skills, attention to detail, and the ability to make accurate and timely decisions when collecting on accounts. Maintain a working knowledge of all services and operations of the credit union. Support a sales and service culture.