Proof of Insurance | Neighbors Federal Credit Union
It has been brought to our attention that several members have received phone calls and text messages appearing to be from Neighbors Federal Credit Union. In these communications, they are asking for sensitive information such as debit card numbers, PIN numbers, online banking information, etc. Neighbors WILL NEVER ask you for this information. These calls and texts are part of a phishing attempt targeting financial institutions. Your information has not been compromised and we have not suffered a security breach of any kind. Please contact us at 225-819-2178 if you have any questions or concerns.

Proof of Insurance

Proof of Insurance

Questions about Proof of Insurance? Check our FAQs below.

Submit your information and verify your insurance coverage here 

Why did I receive a notice about providing proof of insurance?

Your loan agreement requires you to maintain comprehensive and collision coverage on your vehicle for the term of your loan. We require you to provide us evidence that you have obtained acceptable insurance coverage as outlined in the loan agreement.

What Is Acceptable Insurance?

Insurance Declaration showing the following:

  • Comprehensive and collision coverage.
  • Deductibles for comprehensive and collision (not exceeding $1000 as set by Neighbors FCU).
  • Credit union listed as loss payee/lien holder as follows:

Neighbors FCU
Attn: Insurance Department
PO Box 924622
Fort Worth, TX 76124

  • Correct collateral description, including the year, make, model, and complete VIN.
  • Borrower/insured name.
  • Insurance company name.
  • Policy number.
  • Coverage effective/renewal date.
Other ways to submit your insurance policy


Fax – 877-403-3190