On-Going Fraud Alert
It has come to our attention that some individuals are attempting to exploit our members through fraudulent text messages (SMS) and phone calls, claiming to be representatives of Neighbors Federal Credit Union. Protect yourself
Unexpected Millions: Managing Your Lottery Windfall
Prepare to transform a dream windfall into a lasting legacy as attorney Kurt Panouses
joins us to chart a course through the exhilarating, yet treacherous, terrain of sudden lottery wealth. Listen Now

Meet Nate

Your Virtual AI Assistant

Nate is an AI-powered digital chat assistant that can answer many frequently asked questions, help you find resources on our website and more, any time. Nate is here to offers an immediate, efficient way to get answers to your questions.

What can Nate do?

Ask Nate a question and he’ll find the answer for you. The more you use Nate, the more he learns. Here are a few of the ways Nate can help:

  • Provide information about our Checking, Savings and Loan accounts
  • How to join the credit union
  • Finding your nearest branch or ATM
  • How to contact Southland
  • How to transfer money
  • Help with lost or stolen cards
  • Help logging in to Online Banking
  • How to dispute a transaction
  • How to add or remove a joint account owner or beneficiary
  • How to place a stop payment
  • How to set up your digital wallet
  • And so much more!