Avoid loan payment fees | Neighbors Federal Credit Union
It has been brought to our attention that several members have received phone calls and text messages appearing to be from Neighbors Federal Credit Union. In these communications, they are asking for sensitive information such as debit card numbers, PIN numbers, online banking information, etc. Neighbors WILL NEVER ask you for this information. These calls and texts are part of a phishing attempt targeting financial institutions. Your information has not been compromised and we have not suffered a security breach of any kind. Please contact us at 225-819-2178 if you have any questions or concerns.

Avoid loan payment fees

Setting up a transfer, bill payment or direct pay allows you to schedule and automate your loan payments and avoid any processing or late fees.

Easily set up your loan payments with Neighbors Online Banking

Automatic loan payments from a Neighbors checking account can easily and quickly be set up right through online banking.

  1. Log in to Online Banking
  2. Select PAYMENTS tab
  3. Select payment frequency – one time or recurring
  4. Select payment from and to accounts
  5. Enter amount
  6. Confirm your payment

Setting up direct pay from another financial institution

Visit one of our branches or call our contact center at 225-819-2178 (toll-free 1-866-810-2178) to set up direct pay preauthorized payments from another financial institution. Complete the necessary form by providing the payment account information and date to be drafted. Once your payments are set up, you’ll have the peace of mind knowing your loan is going to be paid on time and with no additional fees.

Setting up a bill payment from another financial institution

Set up an automatic payment from another financial institution by providing them with your routing number of 265473317 and 13-digit account number. Set up the payment amount and have complete control over your loan payments. One more way to have peace of mind regarding your payments.

For more information about any of these options contact our call center at 225-819-2178 or toll-free at 1-866-819-2178.