During the COVID-19 pandemic, nearly everything has changed. However, our Liver Teller system was already in place to help keep our members safe. Our Cheif Operations Officer Greg Inman and Live Teller Manager Kristi Thornhill explain how below.
Live Tellers at Neighbors FCU
In addition to safety, this system has also allowed better training for all of our tellers. With one manager overseeing all of our tellers, their training becomes more consistent regardless of which location you visit.
It also automates the tedious tasks of banking allowing our teller to focus on the member and their needs.