Don't Fall for Fake Product Recall Emails

  • July 8, 2026
  • Neighbors FCU

Online shopping has made life more convenient, but it has also created new opportunities for scammers.

A common phishing scam begins with an email that appears to be from Amazon, warning that an item from one of your recent orders has been recalled due to a safety issue. The message urges you to click a link to request a refund or learn more. While the email may look legitimate, it often provides few details about the product or the alleged defect.

That's because it's designed to make you react before you think.

These fraudulent emails are sent to thousands of people in hopes that recipients have recently placed an Amazon order. Clicking the link typically takes you to a fake Amazon login page that looks authentic. If you enter your username and password, scammers can steal your login credentials and potentially gain access to your Amazon account and other personal information.

How to Protect Yourself

Keep these tips in mind to avoid becoming the next victim of a phishing scam:

  • Verify through official channels. If you receive a product recall email, don't click any links in the message. Instead, open the Amazon app or visit Amazon's official website to check your orders and any legitimate recall notices.
  • Watch for vague language. Legitimate product recalls typically include specific details about the affected item and the reason for the recall. Be cautious of emails that are intentionally vague or provide little information.
  • Don't let urgency rush your decision. Scammers rely on fear and urgency to get you to act without thinking. If an email pressures you to respond immediately, pause and verify the information before taking any action.

When it comes to unexpected emails, a few extra moments of caution can help protect your accounts and your personal information.