Welcome to the brand-new Neighbors Federal Credit Union website
Take a tour to see what’s new and find resources to support your financial well-being.
Payment Insurance
Easily file a claim to pay your Neighbors FCU loans.
If you've chosen payment protection on one of our loans, here's where you can start the claims process.
Supporting you in difficult times
Our online claims process allows you or your family members to file a claim that will help pay off your Neighbors loan. If you've chosen a payment protection plan for your loan, it will cover one or more of these areas:
- Loss of Life
- Terminal Illness
- Accidental Dismemberment
- Hospitalization
- Family Medical Leave
- Loss of Life of a Dependent
- Disability
- Involuntary Unemployment
Or reach us by phone
If you prefer, call 1.844.707.4964 to begin the process with guidance from a TruStage Claims Specialist.
Neighbors Federal Credit Union is a full-service financial institution with branches serving the Southeast Louisiana parishes of Ascension, East Baton Rouge, East Feliciana, Iberville, Livingston, Pointe Coupee, St. Helena, West Baton Rouge and West Feliciana.
Financial Counseling
Expert Counseling for a Brighter Financial Future
- Free, confidential advice
- Take control of your financial future
- Review your current situation
- Get a plan to move forward
Resources to Fuel Your Journey
TruStage is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates. Payment protection products include debt protection products available through the credit union and MEMBER’S CHOICE® credit life and credit disability insurance underwritten by CMFG Life Insurance Company.